Privacy Policy
We are aware that the security of your personal data when using our website is important to you. Because we take the protection of your data very seriously, we would like to inform you about the information we retain and the information we delete from our system. These privacy principles provide us with the opportunity to present our security measures to you.
1. DATA COLLECTION
You can use our site without disclosing personal information; its use is not subject to the obligation to provide private data, unless they are necessary to provide you with a product or service at your request. When you visit our site, we store data on our servers for various security reasons. This data may include the name of your internet service provider, the site you used to connect to our site, the links you visit from our site, and your IP address. This information may potentially lead to your identification, but that is not our intention. We may occasionally use them for statistical purposes, but we maintain the anonymity of each user so that no one can be identified. When personal data is provided to third parties in order to provide you with products or services at your request, or for other purposes that you have authorized, we use technological and organizational means to ensure that the applicable data security regulations are complied with.
2. COLLECTION AND PROCESSING OF PERSONAL DATA
The personal data that we collect on our server are only those that you provide when you register, when you fill out a form or an electronic message in the context of a product order or surveys and similar situations where you have voluntarily provided this information. The database and its content are kept on our hosting (Graal Network) and are maintained by data processing systems or servers that act on our behalf and report to us. We and our agents commit to not transferring your personal data to third parties in any form, unless you give us your consent or to comply with a legal or regulatory requirement. We commit to maintaining control and assuming responsibility for all the personal information you may disclose to us.
Users are advised that no transmission or storage technology is entirely infallible. Therefore, in the event of a confirmed breach of personal data that could pose a high risk to the rights and freedoms of users, Poterie Ravel will inform the competent control authority of this breach in accordance with the procedures set by applicable regulations.
3. USE OF PERSONAL DATA
The data we collect will only be used for the purpose of providing you with the products or services you have requested, or for any other reason for which you have given your consent, unless otherwise provided by law.
4. RIGHT OF ACCESS AND CORRECTION
You have the right to review and correct your personal data stored in our system, especially if you believe it may be outdated or inaccurate. To do this, simply contact us by email at the address indicated below.
5. RIGHT OF CANCELLATION
You may cancel your consent for the future use of your personal data at any time. Simply contact us by email at the address indicated below.
6. DATA RETENTION
We only retain personal data as long as we need it to provide you with the service you have requested from us or for which you have given your consent, unless otherwise provided by law (e.g., in case of ongoing litigation). Use of cookies: for performance reasons and for certain websites, we may install information blocks called "cookies" to enhance the efficiency and use of these sites. Cookies are identifiers that our server can send to your computer to identify the computer used during the session. Most browsing tools allow users to automatically accept these cookies or to refuse them. You can also disable the storage of cookies or set your browser to notify you immediately when a cookie is installed on your computer. In the event that cookies are to be stored on your computer for a period extending beyond the duration of the session, with subsequent automatic deletion, we commit to notifying you.
7. LINKS TO OTHER WEBSITES
The site may occasionally contain links to partner sites or third-party companies that have their own data protection charter. Poterie Ravel does not control the content of these sites and declines all responsibility concerning the use of information collected when users click on these links. Poterie Ravel therefore advises users to review the data protection policies implemented by the publishers of these sites before transmitting any personal information about themselves.
8. CHILD PROTECTION
In the interest of child protection, we do not collect, process, or use on our website any information concerning a person who, to our knowledge, is under the age of 13 without having first obtained verifiable consent from their legal guardian. The said guardian has the right, upon request, to review the information provided by the child and/or to demand its deletion.
9. CONTACTS
If you encounter any problems, have questions, or suggestions, please contact us by email at the following address: info@poterie-ravel.com. The ongoing evolution of legislation and digital practices requires that we occasionally make modifications to our privacy principles. We reserve the right to change these principles at any time.